Support

Product demos, tutorials, FAQs, troubleshooting, and a quick way to reach the GameDay Pro support team.

Product Demos

Watch quick walkthroughs showing how GameDay Pro helps organizers set up and run games, leagues, and recurring golf groups.

Demo

GameDay Pro League Setup

See how GameDay Pro helps organizers create a league, manage participation, build pairings, create a schedule, and move toward results and standings.

Watch the Demo

Demo

GameDay Pro Quick Match Setup

See how players can quickly create a casual golf match, add friends, choose a format, enter scores, track results, and settle outcomes without a full league workflow.

Watch the Demo

Quick Start

GameDay Pro follows a simple game-day workflow: confirm, pair, score, and publish.

1. Confirm

Players mark whether they are playing so organizers know who is actually in before building the game.

2. Pair

Organizers build groups, teams, pairings, tee assignments, and game structure from the confirmed player list.

3. Score

Players enter scores from the Game Card, and the app tracks results based on the selected format.

4. Publish

Results, standings, and payout details can be shared with the group without another spreadsheet or text thread.

App Tutorials

Use these quick guides to complete common GameDay Pro tasks.

Getting Started

Create a Club

  1. Open the GameDay Pro app and register or log in.
  2. Go to the Clubs area of the app.
  3. Select Create Club.
  4. Enter the club name and optional description.
  5. Save the Club, then invite members.
Participants

Invite Members

  1. Open the Club where you want to invite members.
  2. Select Club Members.
  3. Select Invite Members.
  4. Enter each player’s name and mobile phone number, or use the available invite options.
  5. Members are prompted to download the app, register, and accept the invitation.
Games

Create Your First Game

  1. Open the Club where the game will be played.
  2. Choose Recurring or One-Time game.
  3. Select Add a Game.
  4. Enter the game details: name, date, time, course, format, tee options, and player settings.
  5. Save the game so players can confirm whether they are playing.
Pairings

Create Teams and Groups

  1. Select the game card from the Home or Explore screen.
  2. Select Participants in the top navigation.
  3. Select Pairings.
  4. Choose Manual or Auto where available.
  5. Move players and override assignments as needed before the game starts.
On Course

Enter Scores and View Standings

  1. Open the game card from the Home screen.
  2. Select Enter Score.
  3. Enter hole-by-hole scores.
  4. Review the leaderboard or results as the round progresses.
Profile

Update Your Handicap

  1. Open Settings using the gear icon.
  2. Review your profile and handicap information.
  3. Update your handicap as needed.
  4. Save your changes so supported net scoring formats use the correct information.

FAQs

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Getting Started

What is GameDay Pro?

GameDay Pro is a mobile-first golf game management platform that helps organizers run golf games, leagues, golf trips, recurring member games, and quick matches from one place. It helps manage participation, game setup, pairings, teams, scoring, results, standings, communication, and player engagement.

Who is GameDay Pro for?

GameDay Pro is built for golf organizers and players, including private club member-game organizers, public course league managers, recurring golf groups, golf trip captains, golf associations, outings, and players who participate in organized games.

What problem does GameDay Pro solve?

GameDay Pro replaces the inefficient, scattered way group golf games and leagues are often organized today — texts, emails, spreadsheets, paper scorecards, manual pairings, and post-round scoring and settlement — with a cleaner, app-based workflow.

It helps answer the key game-day questions in one place: who’s playing, what game is being played, who’s paired with whom, how scores are entered, and who won.

What should I do first after downloading GameDay Pro?

If you are an organizer, create a Club, invite members, and then create your first game or league. If you are a player, accept your invitation, complete your profile, and confirm whether you are playing in upcoming games.

Is GameDay Pro only for private clubs?

No. GameDay Pro can be used by private clubs, public courses, independent golf groups, leagues, buddy groups, travel groups, golf trips, golf tournaments, and casual recurring games.

Is GameDay Pro a replacement for Golf Genius?

Not exactly. Golf Genius is generally a pro-shop or tournament-administration system. GameDay Pro is designed for player-run and organizer-run games, leagues, and recurring golf groups where golfers need a simpler and more streamlined mobile-first way to manage participation, pairings, scoring, and results.

Clubs, Members and Roles

What is a Club in GameDay Pro?

A Club is the organizer-managed space where members, games, leagues, settings, pairings, scoring, and results are managed. A Club can represent a private club group, public course league, recurring golf group, travel group, buddy group, or other organized golf community.

How do I create a Club?

After logging in, go to the Clubs area of the app and select Create Club. Enter the club name and optional description, then save the Club. Once the Club is created, go to the Club Details area, select Club Members, and send invitations.

Who can create a Club?

Anyone can create a Club. The person who creates the Club typically becomes the Club administrator and can invite members, assign roles, create games, and manage Club settings.

How do I invite members to a Club?

Club Admins invite members through the app by mobile phone number. Go to the Club Details area, select Club Members, and send invitations by entering each player’s name and mobile phone number or using the other available invite options.

Can I bulk-invite members?

Yes. GameDay Pro supports member uploads using Microsoft Excel files formatted with First Name, Last Name, and Mobile Phone Number. For help with bulk uploads, contact support@gamedaypro.io.

What are the main user roles in GameDay Pro?

GameDay Pro has three main roles: Admins, Managers, and Members. Admins manage Clubs, members, games, settings, advertisements, subscriptions, and organizer-level functions. Managers can create and run games. Members can confirm participation, view game details, enter scores, see results, and create Quick Matches.

Can multiple organizers manage the same Club?

Yes. A Club can have multiple Admins and Managers so responsibility can be shared across the group.

Can I belong to multiple Clubs?

Yes. A player can belong to multiple Clubs, games, and leagues at the same time.

Games, Leagues and Trips

What is the difference between a game, a league, and a multi-round competition?

A game is a single round or event. A league is a recurring series of games with players, schedules, results, and standings. A multi-round competition connects multiple rounds, often across different courses or formats, into one overall competition.

How do I create a game?

Admins and Managers create games from within a Club. Select the Club, choose Recurring, One-Time, or Leagues, then select Add Game or Add League and enter the game details.

Who can create games?

Admins and Managers can create and run Club games. Regular Members can create Quick Matches, which are designed for smaller, faster games that do not require the full Club admin workflow.

Can GameDay Pro support recurring games?

Yes. GameDay Pro is designed for recurring games such as weekly member games, standing buddy games, and seasonal competitions.

Can GameDay Pro support leagues?

Yes. GameDay Pro is designed to support golf leagues, including player management, scheduling, divisions or flights, game setup, scoring, results tracking, and standings.

Can leagues use different formats each week?

Not in the initial version of GameDay Pro. GameDay Pro assumes the format is the same week to week for leagues.

Can I use GameDay Pro for a golf trip?

Yes. GameDay Pro can help trip organizers manage players, rounds, pairings, formats, scoring, results, and standings across multiple rounds.

Can GameDay Pro support Ryder Cup-style events?

Ryder Cup-style support is part of the product direction. If a specific Ryder Cup workflow is needed, confirm current availability with the GameDay Pro team before promising it as a current feature.

Confirm, Pair, Score and Publish

How do players confirm whether they are playing?

Players can confirm in the app by selecting I’m Playing or Not Playing. They may also receive a game-day notification that takes them directly to the confirmation screen.

Can players change their response?

Yes. Players should update their status as soon as possible if they can no longer play or if they become available after declining.

How do organizers form groups or teams?

After players confirm participation, organizers can create groups, teams, or pairings based on the game format. Depending on the format, teams can be set manually or configured based on the game setup.

Can organizers override teams or pairings?

Yes. Organizers can manually adjust teams, groups, or pairings if corrections or changes are needed.

How does score entry work?

Once the organizer starts the game, players can enter scores directly from the digital scorecard. Players enter gross scores. In net games, GameDay Pro applies the appropriate handicap adjustments based on the game setup.

Who enters scores?

Players can enter their own scores, or a designated player may enter scores for the group depending on the game setup and organizer instructions.

Can organizers correct scores?

Not currently. Today, scores can only be changed by players within the group. Game managers should review all scorecards carefully and make sure they are satisfied that the scores are accurate before ending the match in the system.

Does GameDay Pro calculate results?

Yes. GameDay Pro calculates and displays results based on the selected game format, scoring rules, and player or team performance.

Game Card

What is the Game Card?

The Game Card is the player’s home base for a game. Players use it to view game details, confirm participation, review the format, see pairings, enter scores, follow the leaderboard, and view results.

Where do I find my upcoming games?

Upcoming games appear in the GameDay Pro app on the player’s home screen or inside the relevant Club, depending on how the game was created and whether the player has joined or been invited.

Can players see game details?

Yes. Players can view game details in the app, including date, time, course, format, notes, teams, pairings, and tee information depending on the game setup.

Can players see their teams and pairings?

Yes. Once teams or pairings are created, players can view their assigned group, match, team, tee time, or tee position in the app.

Formats, Handicaps and Tees

What game formats does GameDay Pro support?

GameDay Pro is designed to support a range of golf formats, including individual games, team games, skins, best ball, scrambles, match play, Nassau, league games, recurring games, one-time events, Quick Matches, and golf trip formats. Available formats may vary by release.

What if our game does not fit a preset format?

GameDay Pro is designed to mirror how golf groups actually play. Organizers can use available presets and configuration options. If a specific format is not available, confirm it with the GameDay Pro team before promising support.

Does GameDay Pro support handicaps?

Yes. GameDay Pro supports handicap-based scoring for supported gross and net formats. Until the USGA integration is completed, players are responsible for entering and maintaining their current handicap information in their GameDay Pro profile.

Does GameDay Pro automatically update my Handicap Index® from the USGA?

Not yet. USGA integration is in the works. Until that integration is completed, players must manually maintain their handicap information in their GameDay Pro profile.

Do players need an official USGA Handicap Index® to play?

No. Players do not need an official USGA Handicap Index® to participate in GameDay Pro. Players without a USGA Handicap Index® can still participate in gross games, where no handicap strokes are applied.

Can players use different tees in the same game?

Yes. GameDay Pro supports players using different tees in the same game or league.

Will mixed tees affect handicaps or net scoring?

No. Net scoring and handicap strokes are calculated using each player’s tee information, which helps account for tee differences.

Communication and Notifications

Can GameDay Pro send reminders to players?

Yes. GameDay Pro can send game-day reminders and participation prompts to players.

Can organizers send messages or announcements?

Yes. Organizers can send broadcast messages to all Club members, players participating in a specific game or league, or players who are not participating in a specific game or league. These messages can be used for weather delays, tee time changes, format changes, reminders, or other general updates.

Can players reply to organizer announcements?

Messaging is one-way. Players can receive updates, but replies are not part of the broadcast message workflow.

What should a player do if they did not receive a notification?

The player should confirm that the correct mobile number is associated with their account, check blocked or spam settings, and verify that they have not opted out of SMS messages. If the issue continues, contact support@gamedaypro.io.

How does a player stop receiving SMS messages?

Players can reply STOP to opt out of SMS messages. They can reply START to re-subscribe or HELP for assistance.

Subscriptions, Sponsorships and Courses

Is GameDay Pro free?

GameDay Pro is free to download. Clubs of four or fewer players can use it for free. Larger Clubs require a subscription based on the anticipated size of the group.

Do players pay individually?

Invited players generally do not pay individually to join a subscribed Club. The Club creator or administrator manages the subscription for the group.

Who needs a subscription?

Organizers need a subscription when creating and managing larger Clubs, games, members, and leagues. Small Clubs of four or fewer players can use GameDay Pro for free.

Can a course or club offer GameDay Pro to its leagues and member groups?

Yes. Courses, clubs, and management companies can use GameDay Pro to support organized golf communities such as leagues, member games, recurring groups, outings, and golf trips.

Can GameDay Pro support sponsors or course promotions?

Yes. GameDay Pro is designed to support sponsor visibility and approved promotional placements, subject to GameDay Pro advertising policies.

Does GameDay Pro handle payments?

Payment-related workflows may vary by use case. Contact GameDay Pro to confirm current availability for a specific payment workflow.

Quick Matches

What is a Quick Match?

A Quick Match is a simplified game that allows individual players or small groups to quickly set up a game, enter scores, and determine results without using the full Club admin workflow.

Who can create Quick Matches?

Members can create Quick Matches. Quick Matches are the only game type regular players can create and run without Admin or Manager permissions.

How many players can use a Quick Match?

Quick Matches are designed for single groups of 2 to 5 players.

Troubleshooting and Support

I do not see my Club or game. What should I do?

Confirm that you accepted the correct invitation, registered with the same mobile number used by the organizer, and are logged into the correct account. If the issue continues, contact support@gamedaypro.io.

I entered the wrong score. What should I do?

If the game is still active, players may be able to correct scores depending on the game status. Once scoring is locked or the match has ended, corrections may no longer be available in the app.

I am not receiving notifications. What should I check?

Confirm that your mobile number is correct, notifications are enabled, SMS messages are not blocked, and you have not opted out by replying STOP. If needed, reply START to re-subscribe or contact support.

What should I include when reporting a bug?

Include a clear description of the issue, screenshots if available, the game date and time, the Club or game name, the device being used, and the steps that led to the issue.

Do you offer onboarding support?

Yes. Subscribers may receive onboarding support by request to help set up Clubs, invite members, create games, and match GameDay Pro to their existing workflow.

Where are policies and legal terms?

All legal documents are available on the Legal page.

Roadmap and Future Features

What is currently part of the core GameDay Pro workflow?

The current core workflow includes registration, Club creation, roles, member invitations, game creation, game-day notifications, participation confirmation, confirmed player lists, groups or pairings, score entry, results display, and basic subscription structure.

What features are planned or future-facing?

Planned or future-facing areas include expanded league tools, advanced leaderboards, trip management, sponsor tools, payment support, tee sheet or POS integrations, and AI-assisted features. Contact GameDay Pro to confirm current availability before relying on a specific workflow.

Are tee sheet or POS integrations currently available?

Tee sheet and POS integrations are roadmap items. They should be described as planned or future integrations unless the GameDay Pro team confirms current availability.

Will GameDay Pro expand beyond golf?

Expansion beyond golf is part of the broader product direction, but GameDay Pro’s current product focus is golf game management.

Contact Support

Need help with setup, scoring, invitations, SMS, subscriptions, or a technical issue? Send the support team the details below.

Email

support@gamedaypro.io

What to Include

Include your club or group name, your mobile phone number, the game or league name, the date of the issue, screenshots if available, and a clear description of what happened.

For SMS issues, include the word “SMS” and whether you previously replied STOP.

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